Privacy policy

This policy explains how FOOD TRUCK 1930 M uses your data when you visit foodtruck1930.fr, contact the team or request an overnight camping stay.

Data controller

FOOD TRUCK 1930 M, 231 route sous les Bottolliers, 74700 Sallanches, France, is responsible for processing data from this site. You can write to this postal address or email us with any question or request about your data. Contact the team.

Camping requests and bookings

The form asks for your first and last name, email address, telephone number, date and group size. We need these details to process the request. The message field is optional. The site also records the language, the version of the terms you read and the status of your request.

We use these details to check availability, reply to you, confirm or change a booking and send practical information. The legal basis is taking steps at your request before entering into a contract and, if we confirm your stay, performing the contract.

If you contact us directly, we use your contact details and message to reply. Depending on your request, the legal basis is taking steps before a contract or our legitimate interest in handling correspondence.

Who has access

Authorised Foodtruck staff access requests in WordPress. Hostinger provides website hosting and data storage. We use Gmail for email correspondence. Service providers have access to data needed to deliver their services.

Some services may process data outside the European Economic Area. Transfer safeguards depend on the service and country involved. You can contact us for information about the applicable safeguards.

How long we keep your data

Requests remain available in WordPress while the stay is upcoming. After the date has passed, contact details become eligible for removal one day after the last update. The scheduled cleanup removes the name, email address, phone number and message, as well as related messages in the WordPress email log. The date, group size and status remain in the booking history.

We retain correspondence in our mailbox to handle the request or stay and resolve any complaint. We keep records required by accounting or other legal obligations for the period required by the applicable law.

Security and audience measurement

To protect the form from abusive submissions, we use identifiers derived from the network or email address. Network counters expire after five minutes and email counters after one hour. The scheduled cleanup removes expired counters. This processing is based on our legitimate interest in protecting the form.

We use Automattic’s Jetpack Stats to measure visits and understand which pages people use. It may process your IP address, browser information and the pages you view. Automattic states that it keeps the logs for this feature for 28 days. Jetpack Stats privacy information.

Links to external services such as Instagram or directions take you to their own websites, where their own privacy policies apply.

Your rights

You can ask to access, correct, erase or restrict the use of your data. Depending on the processing, you can also request portability, object to processing or withdraw your consent where it is the legal basis. You may give instructions about your data after your death. Exercise your rights.

You can also complain to the French data protection authority. Make a complaint to the CNIL.